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Returns/Exchanges

RETURNS

PlatinumLabs.com™ will accept returns if a product is faulty or is significantly different to what is described in the item description, or if the customer has selected the wrong size (for products that have a size variation option).

If an item is to be returned it must be returned in its original, sealed package and must be unused.

Consideration for returned items will be given as a full refund of the purchase price or as a credit, at the discretion of PlatinumLabs.com™. Postage and handling costs will not be refunded, except in the case where PlatinumLabs.com™ has been grossly negligent.